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Customer satisfaction is our priority. If you are not completely satisfied with your purchase, please contact us within 90 days of your purchase and we will refund 100% of your purchase price. To expedite the process, please include all eBay item numbers. All returns must include all original undamaged items, in resalable condition with all original packaging including manuals, warranty forms, etc. Software sales are non-refundable. Shipping and Handling fees are non-refundable. Buyer is responsible for return item shipping costs.